FAQ

We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For Roll Labels, we recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher
• use black (100% K)
• for fine lines and text smaller than 9pt, use black (100% K) only

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

You should always start and finish your designs in CMYK color mode.

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

We only accept 300 dpi files and no less. For more information on resolution, please visit our print specifications page.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125" inside the cut-line.

– The bleed for Standard Products is 0.125".
– The bleed for Booklets and Presentation Folders is 0.25".

Coroplast, PVC, Foam Core, Car Magnets, Banner Stands, and Large Posters:
We require a 0.5 inch bleed on all sides. If ordering at 24 inch by 18 inch, your file size should be 25 inches by 19 inches to allow for bleed.

Loose Outdoor Banners, Indoor Banners, and Canvas Banners:
We request that no bleed or crop marks are placed. Make your file to the size ordered (or proportional).

If ordering hems, leave a 2 inch safe zone on all sides. Expect to lose between 1/8 inch to 2 inches per side with banners.

Mounted Canvas:
It is highly recommended to use our templates for mounted canvas. The bleed requirement is 2 inches per side.

Flags:
It is highly recommended to use our templates for Flags. We require a 0.5 inch bleed on all sides. Leave a 2 inch safe zone on all sides and the pole pocket area.

For a full product description, please click on the individual product name.

Table Covers:
It is highly recommended to use our templates for Table Runners and Table Throws. We require a 0.5 inch bleed on all sides. Leave a 1 inch safe zone on all sides. Table Covers come with sewn 1" hems on all sides, white thread.

Polyester Banners:
We require a 0.5 inch bleed on all sides. If ordering at 24 inch by 18 inch, your file size should be 25 inches by 19 inches to allow for bleed. Avoid having borders on the artwork, as the material may stretch during the heat transfer process which may result in uneven borders.

Yes, but if the border is too close to the cutline, it may be cut off-center slightly. Use our template to make sure everything prints the way you want.

We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

We require print ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files. Use our template to make sure everything prints the way you want.

Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally.

If you would like your back file to be upside down, please send your artwork as shown below.

If you have a fold-over or greeting card, please send your artwork as shown.

For files not properly set up, we will use our best judgment and will not be responsible for improper rotation.

Any transparency issue can be resolved before saving your file.

To prevent this, never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and flatten before sending.

SHADOWS

GLOWS

TRANSPARENCY

All of these effects will cause transparency problems.

When sending artwork, do not send extra files, like proofs or samples, because they might get printed. Only send the files you need to be printed.

We are not responsible for these kinds of files being printed. Unless requested by one of our employees, DO NOT send files that you do not want to be printed.

DO NOT SEND THESE KINDS OF FILES

Primarily used to intentionally overlap inks for a number of reasons, overprint can cause unexpected results. We suggest that you turn all overprint objects off before submitting your files.

ON SCREEN VIEW

AFTER PRINTING

In this case, the logo was set to overprint. The colors from the logo are mixing with the colors from the background. Unexpected results may occur if you have accidentally set certain objects to overprint. Always check logos and other artwork before submitting.

No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file. Use our template to make sure everything prints the way you want.

2 FILES – 1FR, 1BK

1 FILE – FR&BK

Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.

When creating a Spot UV job, you must include a Spot UV template file along with the regular print file. The Spot UV template file is used to show where the UV coating needs to be applied. Use our template to make sure everything prints the way you want.

For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW.

Please only use solid 100% K to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.

Remember, if it’s white, you can write!

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

100% C 100% M 0% Y 0% K

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

EXAMPLE: C-100 M-70 Y-0 K-0

When exporting from any program such as Indesign or Illustrator, use these settings to make sure your .PDF files export correctly.

EXPORT SETTINGS FOR .PDF FILES

Adobe PDF Preset is set to: Press Quality

Compatibility is set to: Acrobat 4 (PDF 1.3)

Compress Text and Line Art is set to: Off

NOTE: Due to Adobe limitations, this preset will not convert all colors into CMYK. You must convert all colors to CMYK before saving your file.

Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.

Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary.

To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click “Monochrome" and adjust accordingly.

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

*Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.)
call for the following color values:
C 100 M 100 Y 100 K 100

Cracking of the edges of a business card sometimes occurs when the card contains high values of ink, as in dark colors.

This usually happens on a small number of cards in the run. To prevent this, use lighter colors or if you must use dark colors, use as little ink as possible.

CLOSE UP OF BUSINESS CARD

Many things can cause banding. Banding can be caused by the program that it is exported from, such as Indesign or Corel. Also, too many gradient steps, for example, going from a very light color to a dark color, in a small area will cause banding.

To prevent this, check your digital files before sending them. If you use a gradient, make sure it has enough room for a smooth transition.

CLOSE UP OF BANDING

When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.

CLOSE UP SCORING

Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.

There are three different ways Pantone colors can affect the way your job prints.

The first is by object effects, such as shadows or glows, on top of your Pantone colors. Here is what the effects will look like on screen:

Here is what the effect looks like after printing:

As you can see, when a Pantone color is under these object effects, transparency issues show up during printing. To avoid this, convert all your Pantone colors into CMYK before submitting your order.

The second way Pantone colors can affect your file is when you use transparent images. Here is what a transparent image looks like on screen:

Here is what a transparent image looks like after printing:

You can see the image is no longer transparent on top of the Pantone color. These white areas will show up during printing. To fix this issue, convert all your Pantone colors into CMYK. This must be done before submitting the order.

The last way Pantone colors can affect your order is the color conversion between a Pantone color and CMYK. If you use Pantone colors in a job that will print CMYK, your job might print with undesirable colors.

Here are some examples of what the Pantone color looks like in the Pantone color book and what the CMYK print will look like:

If you send in a job with Pantone colors, the CMYK conversion will change the Pantone color. Before sending your order, make sure all Pantone colors have been converted to CMYK.

Our templates are a great tool to create artwork that can be printed faster, easier, and more accurately. If you are using Illustrator, you can use our specialized EPS templates. If you are using something other than Illustrator, download the JPG version.

Here is what each of the lines means inside the template:

Here is what an 8.5×11 brochure template looks like:

These templates will help you identify where the cut line, bleed line, and safety line, are located along with other information so you can design your art correctly.

Some of our templates are labeled as OUT and IN. This means that there is some folding involved with the template. OUT means the FRONT of the job and IN means the BACK. During the upload part of your order, remember that OUT is the FRONT and IN is the BACK.

Here is an example of the fold-over business card template:

As you can see, OUT is the FRONT of the job and after folding, will be facing outward. You can also see the rotation of the job. The front must be positioned upside down so it can fold correctly.

Remember, do not move or change any part of the template when using them. Use our template to make sure everything prints the way you want.

When designing plastic cards, it is important to keep in mind that the frosted and clear plastic cards are transparent. Also, all plastic cards come with round corners at no extra charge! Use our template to make sure everything prints the way you want.

As you can see, the difference in the transparency is shown in the image above. The clear cards (right) are completely transparent. The frosted cards (center) are semi-transparent and cannot be seen through easily. The opaque white plastic cards (left) are solid white and not transparent at all. Keep this in mind when designing your plastic cards, it will affect how your design will print.

• Printing on Clear and Frosted Plastic Cards will come out slightly lighter than average compared to other stocks. This is due to the plastic itself and is not a production issue.
• When setting up a rich black value, please make sure to use C 60 M 40 Y 40 K 100 values. Do not use all 100 since it will cause problems and will not print any darker on plastic.

Since there is no white ink in CMYK, it is important to keep in mind that the frosted and clear plastic cards are transparent. The three designs above are the same as in the first picture. You will notice that the white area in the clear cards (right) and the frosted cards (center) has no ink and will show the transparent material it’s printed on. In this case, the clear cards and frosted cards white area show up with no ink on the printed piece. Also, keep in mind that all colors that are printed on clear cards or frosted cards will be transparent as well.

With the clear plastic cards, there might be a small percentage that may have light scratches. This issue originates from the manufacturer and is due to the material and handling. To help compensate for this, we run overs of the clear plastic cards to help meet the required quantity.

Clear plastic cards will come with a thin protective layer on one side that can be peeled off. This is to prevent the cards from scratching during packaging and shipping.

We can only use one type of foil per order so for example you can not order a Foil job with Gold foil on the front and Silver foil on the back. Foil job files are set up just like our Spot UV job files. You must provide a separate Foil mask file: black in the areas you want the foil and white in the areas you do not want the foil. All black areas should be solid 100% K with no other added colors. If you order a Foil job with Spot UV, you’ll need to provide separate mask files for the Foil (foil mask) and UV (spot uv mask), in which case you may be required to provide up to 6 files. Please keep in mind, however, that the Foil and UV coating can’t overlap, both should be at least 1/16" apart to avoid foil peeling off. Also, avoid using small / fine text or lines for foil objects. For best results, please make sure that foil coverage is less than 50% of the entire print side. Also, be aware that there may be up to a 1/16" shift on the placement of the foil. Keep this in mind if you are trying to align foil with other printed artwork on the card.

For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW.

We offer 1/4" and 1/8" radius round corners to all of our customers. The image below shows the two different radiuses for comparison. Use our template to make sure everything prints the way you want.

With Akuafoil, you can turn a wide range of CMYK colors into multi-colored foils. Akuafoil uses a special processed foil system that is applied under a 4/c process to create an array of foil colors. It’s simple, affordable, and makes your prints stand out from the crowd. Use our template to make sure everything prints the way you want.

For an Akuafoil job, you must include an Akuafoil mask file along with your CMYK file. The mask file indicates where the Akuafoil will be applied. The file setup is the same as Spot UV. Use 100% K where Akuafoil needs to be applied and white where the Akuafoil is not applied.

As shown above, the file on the left is the normal CMYK print file. If you want the logo to be Akuafoil, then your Akuafoil mask file should look like the file on the right. The white indicates no Akuafoil and black 100% K indicates where the Akuafoil will be applied. When uploading, please remember to upload separate files.

Here are some more things to keep in mind when creating your Akuafoil artwork:

Make sure the mask and CMYK print file are aligned. They should match exactly in size and position.

• Akuafoil works best on lighter colors. The darker the CMYK color, the less vibrant the Akuafoil effect.
• Do not use very thin or small text and artwork with Akuafoil. Use San Serif fonts above 12 point for best results.
  • If you have Akuafoil applied to a white area, it will have a plain silver Akuafoil look.
  • For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW.

If you would like plain silver Akuafoil to print, make sure to have at least 15% K in the CMYK print file area in order to obtain the highest quality silver Akuafoil effect.

When creating knockouts in the Akuafoil mask or in the CMYK print file, please be aware that there might be a “Halo" of white around the knockout area. Below are two examples: On the left, a file with a CMYK magenta background and a knockout for the Akuafoil text. On the right, an Akuafoil background with a knockout for the CMYK text.

Akuafoil File

Akuafoil File

These are the printed results:

You can see the white “Halo" in-between the CMYK ink and the Akuafoil. To prevent this, grow/stroke the Akuafoil area in the mask by 1 point. This will allow the Akuafoil to bleed into the CMYK area, reducing the white “Halo" effect. You can also fill in the knockout with a color to reduce the effect further.

Booklets are a little more complex to design. Also, if you have artwork you created from another company, it might not meet our rules. Use our template to make sure everything prints the way you want.

Here are rules to follow when creating your Booklets:
• Page counts start on the cover as page 1, inside cover as page 2 and so on.
• Total bleed is .25” and total Safety is .5”. For example, an 8.5×11 booklet with bleed should be 8.75×11.25 total. This allows us to set up your crossovers properly.
• Only single pages will be accepted. NO readers OR printers spreads.
• We prefer a multipage PDF but single page files are also ok.

Our page counts for booklets start on the cover as page 1, inside cover as page 2 and so on. In the example below, you will see a 8pg booklet. Each page will show the page number. Click and hold the page corners to turn the page. This is also reflected in our templates.

Crossovers are common in booklets and require extra attention. A Crossover is an image, text or other graphic element that goes from one page to another.

Below you can see a good example of how to create crossovers:

Designers must pay close attention to the crossover design and make sure it is as seamless as possible on the finished piece. Also, do not use text or thin lines as crossovers. Big pictures work best.

Note: Due to the nature of saddle stitch binding, crossovers may not line up 100% on the final booklet.

Artwork done in Indesign or other layout software as spreads or facing pages must be saved out as single page pdfs. When creating your design, keep this in mind especially when doing crossovers. The easiest way is to create the bleed is when creating your document. Below are instructions on how to create your document in Indesign.

When creating your document, make your page size the cut size and your margin size .25” for safety for a .5” total:

Then, click the More Options button on the right. It will reveal Bleed and Slug settings below. Enter .125” as the bleed for a total of .25”:

Your Indesign document is now ready for proper booklet layout. You should see proper bleed and safety guidelines:

When your ready to export your booklet as PDF, make sure to Use Document Bleed Settings in the Marks and Bleeds menu:

After submitting your booklet, you will receive an email from our online booklet proofing system called Fourte. This system will allow you to double check all the pages and make sure they are in the correct order. There you can approve or decline and re-upload pages if you need to. You will also be able to preview your booklet as if it was printed and bound.

Click a question to open and/or close the answer.

Bundling offers the convenience of sorting print orders into predetermined quantities for ease of use by you, your customers or for EDDM purposes. Orders will be bundled in quantities of either 50 or 100 pieces and they will be banded in accordance with USPS EDDM banding requirements.

Please Note:

• Processing time for bundling your product may not be included in the turnaround time that you select when placing your order.
• Please add 1 to 2 days to your turnaround time for this service.
• The type of band we use may vary per facility subject to availability (Paper band shown below).
• The maximum quantity offered for bundling is 25,000 pieces.

(Paper band shown below)

1. What are the specifications of the available Roll Label stocks?

Perfect Binding gives your booklets a more finished, refined look. With this binding method, the pages and cover are glued together at the spine with a strong, yet flexible, thermal glue.

Templates are available for both the cover and inside pages of the Perfect Bound Booklets.

Please note: Unlike our regular Booklets, the page count specified in the product name does not include the cover. E.g. “8.5 x 11, 52-Pages" will require you to upload 48 inside pages + 4-page cover file (which is always 4:0).

We recommend you do not specifically design on the spine. Backgrounds or images that wrap around the book are preferred. Creating designs with text, borders or colors that are centered only on the spine may cause it to look uneven during the binding process.

Templates are available for the covers of the Perfect Bound Catalogs and relate to the number of inside pages. The normal 8.5×11 and 8.5×5.5 flat, Flyer templates can be used for all the inside pages.

Currently we do not offer samples for Perfect Bound Catalogs.

Perfect for outdoor use, our Bumper Stickers are printed on 4mil premium white flexible vinyl film and coated with acrylic adhesive that’s laminated to a 90# layflat liner. The film is designed to accept a variety of solvent based and curable inks. The liner offers excellent product layflat, adhering easily to most bumpers and enabling them to withstand a variety of environmental conditions. So go ahead and hit the streets with your brand, full speed ahead!

Yes, Bumper Stickers are intended for use on car bumpers and are resistant to even the harshest weather conditions. Outdoor application will not result in product damage.

Unlike our Low Tack Wall Graphics, our Bumper Stickers use a strong permanent adhesive. We do not recommend removing them once they’ve been applied.

Please read the information below prior to submitting an estimate.

1. What is the difference between Digital Envelopes and Offset Envelopes?

Our 14pt Metallic Pearl paper is a unique stock that shimmers in light when viewed from different angles. The stock itself is embedded with Pearl fibers that give the paper an overall smooth, metallic look. Printing on this stock will give your CMYK colors a subtle shimmer, however heavy ink densities or coverage may diminish the effect.

Appropriately sized (A2, A6, A7, A9 and 6.5" square) 80# Pearl Text blank envelopes are offered as an option with our Pearl Greeting Cards and Announcement Cards.

Long Edge Binding means the finished book is portrait, Short Edge binding means the finished book will be landscape. For our short run quantities 25 – 200, only Long Edge binding is available.

Yes. Landscape booklets are available by choosing Short Edge Binding from the drop-down menu Binding Edge.

We offer two variations of Gift Cards Slits – Slide Slits and Moon Slits. You can choose from positioning the slits on the Inside Bottom Panel or on the Inside Right Panel. See attached illustration for a visual representation. Please be sure to use our templates.

Our Gift Card Holders have optional slits that are sized to fit 2.125" x 3.375" Plastic Cards and Business Cards. Please be sure to test any other application to ensure it will fit into the slits as desired.

1. What are the file requirements for Calendars?

Our 14pt Natural Cards are a light cream, natural white color with a smooth finish. The stock has a minimum of 30% post-consumer waste content.

Appropriately sized (A2, A6, A7, A9 and 6.5" square) 70# Natural White Text blank envelopes are offered as an option with our Natural Greeting Cards and Announcement Cards.

We require a 0.5 inch bleed on all sides. If ordering at 8.5" x 11", your file size should be 9.5" x 12" with bleed.

Counter Cards are supported by 5" double-wing easel backs with an adhesive strip. Easel backs are applied and shipped flat. Final assembly is required.

Postcards can be mailed with 1/8" (0.125") radius corners only and are available with Mailing services at an additional cost.

Announcement Cards can be mailed with 1/8" (0.125") radius corners only, but Mailing services are not available for these products.

Cards with 1/4" (0.25") radius corners can be mailed in an envelope.

See USPS regulations at the following link: https://pe.usps.com/text/dmm300/201.htm#wp1042477

Luster cards are printed on 16pt card stock and have a 3mil gloss lamination making them 22pt thick.

Luster Cards are water resistant, but not waterproof. This means the cards stand up well when they come in contact with a small amount of water, but cannot be submerged in water without water seeping into the card and causing damage. Please test your specific application to ensure the cards are appropriate for that use.

Digital Letterheads can be imprinted on using some inkjet printers, however we strongly suggest that you test your specific application and printer. When excessive pressure is applied with a rigid object, imprinted areas may scratch or flake off. For best results, low ink coverage is recommended. Digital Letterheads are not recommended for laser imprinting applications.

Yes, Offset Letterheads can be imprinted on with inkjet and laser printers.

1. What material is Black Edge Cards made of?

1. What material are Window Clings made of?

What material is Brown Kraft made of and is it recycled?

How do I set up a Raised Spot UV job?

How should I set up my file for proper rotation?

What are Painted Edge Cards and how do I set them up?

What are Raised Foil Cards and how do I set them up?

Steps to create a Multi-Page PDF file:

On a Mac:

1) Open the PDF file that will be on the first page of your multi-page PDF file in Preview.

2) Choose View and click Thumbnails to show page thumbnails in the sidebar.

3) To indicate where to insert your next PDF file, select a page thumbnail.

4) Choose Edit, choose Insert, choose Page from File and click the PDF that you want to add, then click Open.

6) To save, choose File and click on Export as PDF.

On a PC:

1) Open Adobe Acrobat.

2) Choose Tools > Combine Files.

3) Click Combine Files > Add Files to select the files documents to compile.

4) Click, drag, and drop to reorder the files and pages. Double-click on a file to expand and rearrange individual pages. Press the Delete key to remove unwanted content.

5) When you’re done, click Combine Files.

6) Save the new compiled document.

What is the difference between an Offset Standard Presentation Folder and the Digital No Glue Presentation Folder?

This depends on what the final output size will be, and its viewing distance.
Please reference our Scale & Resolution Example Chart and Letter Visibility Chart below:

It is not always necessary to scale your artwork. Scaling artwork can help to keep the file size manageable. Here are a few things to keep in mind if you are scaling your artwork.

Vector Art
We are able to print outdoor banners as large as 150ft x 16ft, however, most software is not able to produce an artboard larger than 228". Adobe Acrobat and other PDF readers/converters are only able to view a maximum file size of 200", resulting in a loss of artwork. For this reason, it is recommended to submit files at a smaller scale than the ordered size.

Raster Art
Raster files are calculated by pixels rather than inches. The pixels are converted to inches based on the resolution of a file. The equation for the conversion is (pixels divided by dpi = inches). Raster files have a limitation of 30,000 pixels. A file that is 30,000 pixels set at 150 dpi will be 16′ (200"). If your artwork is more than 30,000 pixels, we recommend dropping your dpi or scaling down your artwork.

Resolution & Scale Charts
Our software is fully automated and expands/constricts file sizes to the ordered size. Resolution varies based on the substrate and ink used to print the final product. If your artwork needs to be scaled, we recommend using the following information as a basic guide:

Outdoor Banners:
Full scale at approximately 100dpi
Half scale at approximately 200dpi
Quarter scale at approximately 300dpi

Note: Banners larger than 15 feet will print below 100dpi

Flags:
Full scale at approximately 150dpi

Canvas:
Full scale at approximately 250dpi

Coroplast and Adhesive Vinyl
Full scale at approximately 200dpi

Foamcore:
Full scale at approximately 250dpi

PVC:
Full scale at approximately 250dpi

Indoor Banners, Car Magnets, Floor Graphics and Large Posters:
Full scale at approximately 300dpi

Table Runners:
Full scale at approximately 200dpi

Adhesive Vinyl:
Full scale at 100 dpi. vector artwork is preferred

No, please ensure all fonts are outlined prior to file upload. If using Photoshop, please provide the flattened file only.

Absolutely not. Our tools give us exactly what we need to know when trimming your order. Please do not include crop marks, color bars, registration marks, or any other indicators that you do not want printed on the final piece.

Yes. Borders are an issue because all substrates will vary from batch to batch making exact cuts very difficult. We recommend that you do not design your file with a border. If you do. we will not reprint an order with borders of varying widths. If you absolutely must have a border make it at least 2 inches in thickness, however, we still do not recommend borders.

Often times, your artwork itself is set-up correctly – however, when you save as PDF – your PDF file will only output the size you have in your document set-up. To ensure your bleed is always acknowledged, you must include the bleed on your artboard (Document Set-up) in addition to the actual size of your finished size desired. i.e. If you order a 24" x 18" Coroplast, your artwork with bleed and document set-up both should actually be 25" x 19".

No. Even the smallest transparency issue will cause problems with a printed file. It is always best to flatten any file you send to us. Outline fonts and ensure that your file is in CMYK mode for best results. We consider flattening transparency part of basic file setup and will not check for this issue. If you are uncertain how to flatten transparencies in your file or if you would like us to explain how to check for transparency problems please contact us prior to submitting an order.

At this time we can only accept 1 piece of artwork for any single job of any quantity.

Different versions of Illustrator– have different presets in the “Save PDF" dialog. The PDF presets in Illustrator CS will not save the PDF to the correct document size if any artwork extends past the edge of the document size. It will include all objects, including those that are not visible, producing a PDF with excess white space. This will produce a PDF that is the incorrect size. If not caught prior to submission it will not print as intended.

For Illustrator CS2 and above it is recommended to use the “High Quality Print" preset.

Every file is different and it is not– feasible– to include all possible issues in this FAQ. It is always best to double check your PDF for size and excess white space before uploading.

All files should be 8 bits per channel.

With Clear Window Clings, you have the option to use white ink as an overprint so your printed graphic can be opaque in some areas and transparent in others. This will allow for vibrant, crisp color.

Similar to Spot UV masks, White Mask files are separate from your artwork files and black color indicates where the white ink will print.

Make sure to create your mask file the same size as your color art file. This will prevent alignment issues during printing.

Note: White Masks must be made in vector format and be saved as EPS or PDF and use 100% K.

Use vector paths/shapes to create black color areas that will indicate where the white ink base will go. The rest of the area will represent the Clear Window Cling stock.

Black in the White Mask file indicates where white ink will be printed. Remember the following when creating a white mask for your white ink base:

– White ink base will be printed behind any color that’s in your Artwork Layer.
– Areas with color but without a White Mask will be printed with color directly on the material. These areas will have somewhat transparent color due to the Clear substrate.
– Areas with color and a White Mask will be printed as opaque or solid color.
– Areas with a White Mask and no color will be printed as white.
– The black for the White Mask file must be 0% C 0% M 0% Y 100% K or it will not be recognized by preflight.

If your Clear Window Cling is intended to be viewed from the outside of a window, please select “Mounted From Inside" when building the product. Also, the artwork should be reversed prior to submission. See images below.

For contour cut orders, two separate files must be uploaded: one regular artwork file, and one cut mask file. The cut mask file must be an all vector, PDF file uploaded at the same time as the artwork file.

We cannot accept any cut mask files that are made using a raster based program (e.g. Photoshop).

• When being cut, the blade will follow the cut mask line you’ve created. It is recommended that you keep your perimeter cut line slightly inside the border of the image you are trying to cut out. This will avoid any obvious edges showing from your background once it is cut.
• Do not use small/thin cut areas, or have perimeter cut lines that are too close together. At least 0.5" must separate your perimeter cut lines from each other. We will not reprint any order with perimeter cut lines that are too close to one another.
• Your contour cut line should be a smooth fully closed path. No disconnected lines or open paths will cut. If your cut line is ragged or has any imperfections, they will show up in the final piece

Only one cut per order will be allowed. Please do not add multiple cuts in a single file.

We will not reprint any order attributed to improper file setup or layout.

Raster based artwork such as photos, or flattened artwork (from Adobe Photoshop) are made up of tiny squares (pixels) and depending on your resolution and/or final output size desired, the file could have a low quality end result. Any raster elements you wish to use should have a high enough resolution (DPI) before considering them for your large format product.

Vector based artwork such as illustrations or clip-art style elements (from Adobe Illustrator) is made with mathematical calculations, and can be scaled up to any size without losing quality. Keep in mind that any effects used in Adobe Illustrator are raster based and have transparency – this greatly adds to file size and you must have correct settings in your “Document Raster Effects Settings" to ensure best output for these effects. If you’re doing a photo-quality print on a 36" x 48" poster, and leave the raster effects settings at default 72 DPI – you may see tiny squares in your drop shadows, as opposed to a smooth shadow.

While it is not mandatory, we prefer Adobe formats (such as PDF) – if you’re using a program outside of Adobe, it will have to be exported from whichever program is being used as one of the following file types – PDF, JPG, or TIF – prior to uploading.

We only print 4 color process (CMYK). If you use Spot or Pantone colors, please have them converted to process colors prior to uploading your file.

We use #2 grommets, they are 3/8" and brass in color. Grommets are placed in all 4 corners, or Top Corners only. Grommet are placed 1 inch from each corner. Starting point from left to right and top and bottom corners.

In addition to sewn hems, we also utilize a hot air welding system that is far stronger than a standard sewn hem, making the need for double hemming a thing of the past.

There are quite a few companies that do just this – convert raster artwork to vector. There are even programs you can buy to accomplish this task. You might want to try a Google search for Raster to Vector art services.

Most printing companies run individual jobs on one sheet. We will utilize the maximum square inch of the sheet by impositioning jobs together dispersing the fixed cost of a job between several projects and then we pass the savings on to you.

When you are done displaying your banner – in order to maximize your future usage, you must keep it clean, dry, and in a dry cool place while it is not in use. Your outdoor vinyl banner will probably get pretty dirty from all the elements during it’s time being displayed. The best method of cleaning your outdoor vinyl banner is to lay it flat (if possible) on a clean area, table or floor. It is recommended that you use a mild dishwashing liquid and luke warm water to rinse. Do not use any harsh abrasive or petroleum type cleaners. Clean and dry each side before storing. You must ensure it is completely dry prior to roll up and storage. Any wetness left on the banner will cause mildew and may ruin some of your banner over time.

Once your banner is completely dry – roll it up with the image outward – to avoid any cracking of the printed side. Do not roll your banner super tight or super loose – this will allow for some breathing room while it is stored. Place your banner back in box and store it flat, not vertical. If it is standing up vertically, it may wilt and warp causing wrinkles over time.

2-step H-Stake: Typically used for 24" x 18" and smaller. For signs larger than 24" x 18" we recommend using 2 separate H-Stakes. The wire gauge size used for our H-Stakes is 9 gauge.

We do not colormatch.

Magnets are not always shipped flat, so it is highly recommended to lay them flat on the hood or roof of your car in the sun for a couple of hours before use. This will help evaporate any moisture build-up that accrued during shipment, if any, and it will help your magnets maintain a flat profile. You may want to keep them in a flat box or on a flat surface at all times and only handle them when cleaning and installing, to help maintain their flatness. We recommend you keep your magnets clean on both sides, as well as the placement area on your car door or area of your choosing must also be clean and free of oils, dust, dirt, and other build-up. It’s a good idea to take your magnets inside your home or garage away from the elements and lay them flat in a cool dry place, while not in use. You can clean your magnets with a soft moist cotton cloth with water, no abrasive cleaners. It’s recommended that you do not stand them up on their side, as they may wilt and might not lay completely flat on the surface of your car door after wilting. These suggestions are to help the longevity of your magnets.

Note: Be sure to remove the magnet once or twice per week, place it inside your home or garage away from weather elements and lay them flat in a cool dry place while not in use so as to avoid problems from excessive heat exposure.

We recommend professional installation for all of our products. Take into consideration where the product will be placed and the stresses it may be subjected to, such as wind. We stand behind all of our products and will QC all orders to the best of its ability but we will not be held responsible for damages resulting from improper installation or use.

Wall Graphics are best suited for surfaces like walls, desks, laptops, and glass. Before applying, clean the surface area with a damp cloth and allow it to fully dry. If any dirt or dust particles remain, they may stick to the low-tack adhesive and reduce the number of times you can reapply the Wall Graphic.

To clean your Wall Graphic, we recommend using a soft, damp cloth on its non-adhesive side. Do not use soap, or any other abrasive cleaning agent, as it may affect the printed surface.

For outdoor applications or vehicles, please see Adhesives or Window Graphics.

We are not currently using archival media or inks for our prints.

Torquing of stretched canvas may occur to mounted canvas due to climatic changes such as temperature, humidity, or other changing environmental conditions. The stretcher bars are made of wood and are vulnerable to changes in humidity. It is recommended that stretched canvas print be kept in a stable climate controlled environment to minimize torquing. These issues maybe more prevalent in coastal locations and near large bodies of water where temperature and humidity levels are constantly changing.

Depending on size and other production variables your banner may be produced in multiple pieces that are seamed together. This production variable is to our discretion.

Rider signs are 4mm Coroplast and are designed to sit on top, or “ride" the standard coroplast signs using 8" metal rider pins. These rider pins are optional. Just like the regular Coroplast signs, these will have a linear effect due to the corrugated flutes. The inks used are UV Cured (dried).

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Click image below to view larger:

Blockout Vinyl is an opaque material that will not let sun or any light through it. It is also not transparent when looking at it from the back. It’s heavier and more durable than our 13oz Banner material plus it’s low curl so even if it’s stored in a tube, it will stay smooth when rolled out. Blackout Vinyl is perfect for hanging banners or signs where banner opacity is needed.

What are Fabric Tube Displays?

1. What are Event Tents?

1. What are Aluminum Floor Graphics?

1. What are Signicade® Sidewalk Signs?

1. What are Aluminum Dye Sub Panels?

1. What are Aluminum Heavy Duty Signs?

1. What are Acrylic Signs?

1. What are Aluminum Sandwich Boards?

1. What type of files do I submit?

1. Are the 8mil Opaque Window Graphics see-through?

1. How do I set up my artwork file for Styrene Signs?

1. What are the file requirements?

Our hours of operation are listed above. However, you can order on our website 24 hours a day, 7 days a week, 365 days a year.

Yes, we do! Scroll down to the bottom of any page on the website and you will see a subscribe box. Enter your email address and click the subscribe button to signup for our newsletter and discounts.

Here is a glossary of printing and design terms.

Here are our terms and conditions.

Yes, we want you to be delighted with our printing! Since monitor calibration varies, your job will run to uniform ink levels. If you find a manufacturing defect, simply contact us for return instructions. This guarantee does not cover customer errors or gangrun imperfections.

Here is our privacy policy.

• Completed Non-Profit 3623 Form (please verify that all information is correct). Form can be downloaded here
• Include the Non-Profit organization name and address as the return address on the mail piece artwork. Organization name and address must match the name and address on 3623 Form.

• Presorted Standard – minimum 200 pieces
• Presorted First Class – minimum 500 pieces
• Non-Presort First Class – minimum 200 pieces
• Non-Profit (Standard) – minimum 200 pieces

We can ink jet on paper that does not have UV coating on postage side and address block.

• 100lb book
• 100lb cover
• 4/1 14 or 16pt
• 4/4 Spot UV or UV Front
• Matte 14pt or 16pt
• 70lb bright white
• 80lb Cover
• Aqueous Coating

You must have: 4w x 2.5h inches of blank space at the bottom right hand corner for addressing and barcode. 1w x 1h inches of blank space at the top right hand corner for the indicia/permit. (see figure below)

• Data process of one mailing list ($25 for each additional list)
• C.A.S.S. Certification (Coding Accuracy Support System)
• N.C.O.A (National Change of Address)
• De-dupe list
• Pre-sorting
• Ink-jet setup and addressing
• Post Office delivery

The mailing service charge is based on the quantity of your mailing order.

Proof Authorization Mailing Form. Proof that is e-mailed to you after postage payment has been received and printing completed. Proof shows indicia and one random name from customer’s mailing list ink jet on mailer to show placement. Indicia indicates the class of mailing.

Mailing turnaround begins once PAMF is received. PAMF form submitted before the 1 P.M. (P.S.T) deadline will be considered the first day of turnaround. Here are the turnaround times for data processing:

Postage rates are on the mailing services site. Actual postage costs will be determined once we process your provided mailing list.

No, postage is a separate charge.

Mailing services charges will be calculated at the time of your print Order when you choose the option “Yes, Mailing Services"

This charge will be included in your sub-total at the end of your order process and these charges will be applied to the credit card you use to place the order.

Postage has to be paid by check only. A copy of the check should be faxed/e-mailed to accounting department.

You will have the option to ship the remainders to your default address, drop-ship the remainders to an address of your choosing, or have us recycle them for you.

No, mailing service is only offered to customers that want to use our permit.

Yes, if you have a Non-Profit account with USPS

Our standard pricing includes a maximum 5 lines. Additional lines may require an extra setup and setup charge. Please message us with specifics for details.

We do not guarantee or recommend this. Our ink jet machine uses a solvent-based ink and has a heating system to dry the ink. If you would still like to use a different mailing house, we suggest taking a sample of the product you will order to the mailing house for their approval.

No, mailing service can only be done with jobs printed by us. We cannot address or tab jobs done by other printers as well.

We accept the following formats: .xls (Excel [recommended]), .csv (Comma delimited), .txt (ASCII text file)

Here is a sample of what the mailing list excel sheet should look like:

Bundling offers the convenience of sorting print orders into predetermined quantities for ease of use by you, your customers or for EDDM purposes. Orders will be bundled in quantities of either 50 or 100 pieces and they will be banded in accordance with USPS EDDM banding requirements.

Please Note:

• Processing time for bundling your product may not be included in the turnaround time that you select when placing your order.
• Please add 1 to 2 days to your turnaround time for this service.
• The type of band we use may vary per facility subject to availability (Paper band shown below).
• The maximum quantity offered for bundling is 25,000 pieces.

(Paper band shown below)

You must turn cookies on and also set your security settings to medium-high:

To update the security setting:

Goto Tools, Internet Options, Security Tab
Click on the internet zone and place the slider to Medium-high

To update the cookie setting:

Goto Tools, Internet Options, Privacy Tab
Place the slider to Medium

Job proofs MUST be ordered through the website shopping cart when ordering print. Just select Hard Proof in the extra order options when placing your order.

** If a proof is not ordered and/or paid for, we will not print a proof.

When placing an order we will print the corresponding size that is selected unless otherwise stated in the details/special instructions. (if you can not find your desired size, visit our custom quote page.)

If you find a product that isn’t listed in our shopping cart system, visit our custom quote page.

This term is a myth. Once the production process begins, there is no turning back.

When your order has shipped you will receive an email with your tracking number and your profile order history will also be updated.

That’s because it may not have left the warehouse yet. Just log into your profile and go to your order history to check on the status of your order. If your project has been shipped you will be able to view your tracking information there also.

When your order has completed production, a courier will deliver your items. It will be Monday-Friday between the hours of 9 am-7 pm.

(Saturday deliveries are by special arrangement only and the associated fees are slightly higher)

We have a very high amount of print volume and ONLY contact customers that have requested local delivery options. If your order status says shipped and you have not been contacted by your local pickup location by 3pm (Monday – Friday), please contact customer support .

If you selected UPS or AIRPORT for your shipping option, please refrain from calling the office for your tracking number but instead, log into your profile and view your order history.

Every product has it’s own price calculator that gives an instant quote. Please view the product you are interested in purchasing and adjust the color option drop down menu for instant prices.

Every product has it’s own price calculator that gives an instant quote. Please view the product you are interested in purchasing and adjust the color option drop down menu for instant prices.

Unfortunately we must receive payment before any printing has begun. NO EXCEPTIONS!

Absolutely! Our website uses the latest in encryption technology.

We gladly accept American Express, Visa, Master Card, and Discover. If you prefer to pay with a money order, check, cash or PayPal please follow these instructions:

• Place your order online (you must first call to get the override code for the payment page)
• Initiate PayPal or mail us payment

After we receive payment and money has cleared, we will begin printing.

** We also offer credit terms for companies that meet the requirements. Please inquire for more details!

Please make sure you fill out a tax exempt certificate and send it to us BEFORE placing your order. From that point we will mark your profile as tax exempt and no tax will be collected from you. If you place your order first without being marked as tax exempt sales tax will be collected and remitted to the state.

Yes, please take a look at our graphic design section or contact us for more information and pricing.

Visit our custom quote page.

Please use our sample request form.

We primarily ship with UPS and Airline Cargo. The airline is the fastest and most cost effective shipping method for orders that weigh over 50lbs. However, we can also ship FedEx, Greyhound, and US Postal Service. Simply give us your deadlines and we will work with you to get your project delivered in a timely, cost efficient manner.

UPS divides the United States and other countries into zones. Click here to see what zone you fall under.

We process H-stake orders separately from sign orders. Stakes and signs should both arrive on the same day but it is not uncommon for boxes shipped ground to arrive on subsequent days.

We have multiple production facilities. To see where your order will ship from to plan your shipping method accordingly look in the Print Job Details window when selecting your shipping method after uploading/finalizing your artwork.

Due to the large physical size of large format products some orders may have higher than expected shipping charges. Unfortunately, there is little we can do as we are bound by the limitations set forth by our shipper, in this case UPS.

Canvas Banners are rolled and shipped in a square tube. Mounted Canvas will ship no more than one per box to avoid damage during shipping.

Polyester Banners are folded neatly and shipped in either bags or cartons (depending on quantity ordered). While these materials are wrinkle-resistant, light ironing with low heat may be required prior to use.

Due to UPS shipping restrictions, banners that exceed 8′ (feet) or 96" (inches) in length will be folded for shipping. These measures are implemented to ensure the most competitive shipping rates.

Folding oversized banners for shipping is a common practice among large format printers, carriers are optimizing the cubic space required to move packages, so odd size shipments are becoming more costly to move through their transportation network and conveyor systems. Our shipping team will use their best judgment when it comes to packing and shipping out your supersized banner. These measures are implemented to ensure the most competitive shipping rates.

Each night, our shipper takes printed material to the airline cargo facility. From there, it gets shipped to your nearest airport. Most baggage claim centers are open 24 hours a day. You are supplied with a Airway Bill tracking number a.k.a. AWB which allows you to see exactly where your package is and it’s scheduled arrival time. The slowest service is overnight, so your order typically arrives at your nearest airport the next afternoon, but you can also elect a “DASH" or PDQ to lock-in the first available flight. Typically airport charges are C.O.D. unless otherwise agreed upon when ordering. In most cities, the air cargo area is separate from the ticket counter. Please call to find out where the cargo area is located at your airport:

• DELTA 800-DL-CARGO (1.800.352.2746)
• US AIR 888-300-0099
• SOUTHWEST 800-533-1222
• AIR CANADA 800-877-5670

Zipcodenearme.com

Check out this wikipedia article that will explain this process in great depth

No Coating is typically selected when the customer must write on the printed piece.

UV Coating is a very slick, glossy coating applied to the printed paper surface and dried on press with ultraviolet (UV) light. The slick surface of UV coating makes it eye catching, and therefore very popular for printing the covers of paperback novels. Because UV coating can cause slight variations in match colors, consulting with an ink manufacturer or printer will yield best results.

Bleed is a printing term to describe having the color/image print directly to the edge of the paper. To do this, draw guides on the layout that are .125" from the edge all the way around. Make sure that any photographs or backgrounds that you want to bleed go clear out to the perimeter of the document, past the guidelines. After we have printed your piece, we will trim off that extra .125" all the way around and you have color all the way to the edges of your piece.

Print tagging is when a printer places a printing credit on a flyer. We put out a quality product and want credit for it! When we tag a printed piece, we will put printed by us using a 4pt font in a very obscure location. Under no circumstance do we tag business cards or reseller profiles. Tagging is optional. Select “Do not tag" in the standard options section on the price calculator when placing your order.

We strive for perfection and typically “hit the mark", but sometimes things do happen that are out of our control. If it takes longer then the advertised turnaround time for your product to complete production then we will issue a credit of 10% of the printing charges, but it must be requested in writing within 3 business days from the estimated completion date. Under NO circumstances will we take responsibility for “lost promotion" time!

Our Floor Graphics are printed on 4mil flexible vinyl and have a removable acrylic adhesive. 6mil of clear overlaminate is added for a total thickness of 10mil. Suitable for short-term interior applications, the base vinyl will adhere well to most surfaces and can be easily removed from them as well.

Tile, laminate or other smooth floor types must be thoroughly cleaned prior to Floor Graphic application. Make sure that painted floors have excellent paint adhesion before application as well. The base vinyl is not recommended for concrete, asphalt, carpet or any exterior application.

The 6mil overlaminate is a clear, polished vinyl film with a slight texture that provides both a protective overlay and slip-resistance. Classified under UL 410 for floor graphics applications, the overlaminate can withstand most common floor cleaning chemicals and methods.

Under normal exposure conditions, our Floor Graphics can be removed within six months of application.

Bleed: ensure that you have 0.5" on all sides of your artwork for a 1" total.

These stickers can be creatively applied to any smooth, clean surface, and can be used both indoors and outdoors. Our High Tack adhesive vinyl are printed on the front of white 4mil vinyl with permanent adhesive backing, attached to an unscored release liner. They are very durable and are not meant to be removed after application. If removal is attempted, they may peel off unevenly leaving an unwanted result. We do not recommend you adhere this product to any item you will want to remove it from at a later time.

Bleed: Ensure you have .5" on all sides of your artwork; do not add crops.

Turn great composition into greater sales with high quality Aluminum Dye Sub Panels. Printed on 0.045" white gloss panels using dye-sublimation, these aluminum metal prints enhance photo vibrancy for an eye-catching impact. Aluminum Dye Sub Panels are available in a variety of sizes with an optional stand-off accessory sold separately.

Thickness: 3mm (1/8")

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Aluminum Floor Graphic is a rugged 20mil aluminum foil material and is designed to naturally conform to the texture of rough or smooth surfaces. The high-friction / slip-resistant surface improves the stability of pedestrian traffic in the area it is applied to. It’s designed to withstand harsh weather conditions in both hot and cold weather conditions. It is Printed directly on the material using UV cured inks and the material is rated for outdoor use, this material would last long outdoors. Harsh conditions and /or extreme traffic may wear down the slip resistance and require the graphics to the replaced earlier for safety precautions. Indoor applications and locations with lighter pedestrian traffic can exceed life expectancy. This material surpasses anti-slip safety standards, both when wet or dry.

Bleed: ensure you have 0.5" on all sides of your artwork, do not add crops.

Backlit Posters are a 9mil semi-rigid material with a glossy topcoat. They allow customers to create messaging that lights up and stands out with vivid backlit graphics and superior light diffusion. Great for light box applications, this product is commonly used for Exhibition Panels, POP Displays, Movie Theater Posters, Bus Stop / Transportation Signage and more. Backlit Posters can be used outdoors as long as they are placed inside a lightbox that provides UV protectant sheets such as styrene or acrylic.

Bleed: ensure that you have 0.25" on all sides of your artwork for a 0.5" total.

Display brand messaging, event backdrops, trade show signage and more in a flash with Telescopic Backdrop Banner Stands! Portable and easy to set up, these durable backdrop stands are ideal for use both indoors and out. They can be used for anything ranging from AD Design Billboards, Building Wraps, Trade Show Signage, Film Festival Backdrops and more. This product comes with telescopic poles that are adjustable from 5-10 feet horizontally, and 3.5-8 feet vertically.

Canvas Banners
Our lightweight Canvas Banners are printed on high quality 17mil canvas using vibrant CMYK colors. Gallery wrap capable, this product is perfect for both mounting and framing, and can be easily rolled into a square tube for safe shipping. Available options include pole pockets, grommets, and sewn hems. Option for white or black thread hemming is available.

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering. We suggest you keep any important text / artwork 2 inches inward from the edge of your artwork as to avoid any elements being cut off / hemmed over.

Polyester Banners
Our 9oz Premium Polyester banners are printed on superior quality dye sublimation equipment for the longest lasting color of any type of printing available for fabric. These banners are ideal for trade shows, soft signage, retail and interior decoration applications. They are lightweight and wrinkle-resistant, and can be folded for shipping. Available options include pole pockets, grommets, and sewn hems. Option for white or black thread hemming is available.

Suggested uses: Wall decor, P.O.P. displays and more.

Bleed: ensure that you have 0.5" on all sides of your artwork for a 1" total.

Aluminum Retractable Banner Stands are available with our 10mil Premium Vinyl Indoor Banners. Great for POP displays that quickly and conveniently showcase your products and services. The retractable banner stands are conveniently packed in a small pouch and sets up in a few easy steps. The banner size is 33" x 80". We require a bleed for this banner stand product – 33" x 80" should be 34" x 81" – this product does not require grommets. We suggest that you use our template available in our Grand4mat templates section, to ensure you are within the safe zone.

Bleed: 0.5" bleed on all sides, no crops – make your artwork exactly 34" x 81" to be cut down to 33" x 80".

Banner stand parts are available. Send us a message with parts needed for pricing information.

Deluxe Banner Stands are a more stylish alternative to our normal retractable stands. A bigger, heavier base with chrome accents make it stand out. Available with 10 mil indoor vinyl and your choice of either Single-Sided or Double-Sided retractable hardware. Collapsible and portable, each banner stand comes with a convenient carrying case. Available with Single-Sided or Double-Sided retractable hardware.

Bleed: 0.5" bleed on all sides, no crops – make your artwork exactly 34" x 81" to be cut down to 33" x 80"

Double-Sided Deluxe Retractable Banner Stands are a great way to display two full color images back-to-back while being held with a sturdy open faced base. 10mil indoor vinyl is used to print two 4/0 banners and held together by a silver pole and an aluminum base. The retractable banner is collapsible, portable and comes with a convenient carrying case for safe storage.

Thickness: 10mil
Bleed: Ensure you have .5” on all sides of your artwork. Do not add crop marks.
Resolution:150 dpi to 300 dpi in Actual size

Economy “X-Style" Collapsible Banner Stands are versatile and easy to setup. They are available with 13 oz scrim vinyl outdoor, 10 mil premium vinyl indoor banners or 9oz premium polyester fabric banner and arrive in a slim nylon bag. The banner size is 24" x 60". We require a bleed for this banner stand product – 24" x 60" should be 25" x 61".

Purpose: The 10mil Premium Vinyl Indoor Banners are near photo quality and are ideal for trade shows and POP displays. The 13oz Scrim Vinyl Outdoor Banners are more durable and waterproof and are great for POP displays as well. ​The ​9oz Premium Polyester banners are printed on superior quality dye sublimation equipment for the longest lasting color of any type of printing available for fabric. Stands can be set up in seconds and the banners have grommets in each corner.

Bleed: 0.5" bleed on all sides, no crops – make your artwork exactly 25" x 61" to be cut down to 24" x 60", with grommets in the corners.

Maximum impact with minimal effort! Instantly promote brands and more with Tabletop Retractable Banner Displays with 10mil Premium Indoor Vinyl Banners, perfect for customers on the go! Available in a variety of tabletop-friendly sizes, this product is ideal for pop up displays at trade shows, university orientations, and indoor events of all kinds.

Tabletop Retractable Banner Stand With 8.25" X 12" 10mil Premium Vinyl Indoor Banner

Tabletop Retractable Banner Stand With 11" X 17" 10mil Premium Vinyl Indoor Banner

Tabletop Retractable Banner Stand With 15.75" X 32" 10mil Premium Vinyl Indoor Banner

Our Blockout Vinyl is perfect for situations where you need the highest quality banner. Its smooth surface provides for high level of print detail so it can be viewed up close. Blockout Vinyl is opaque so it won’t let the sun through or be transparent. It’s heavier and more durable than our 13oz Outdoor Banner plus it’s low curl so even if it’s stored in a tube, it will stay smooth when rolled out. This material is typically used for banners, flags, signage, trade shows, or other events. Blackout Vinyl is perfect for hanging banners or signs where banner opacity is needed.

Bleed: No bleed or crops needed. Make your artwork exactly the size you are ordering. Make sure you allow for a 2" safety away from the cut edge.

Purpose: Not just for car bumpers anymore, Bumper Stickers are a great way to advertise or communicate your message. These stickers can be creatively applied to any smooth, clean surface, and can be used both indoors and outdoors. Our Bumper Stickers are printed on the front of white vinyl with permanent adhesive backing, attached to an unscored release liner. They are very durable and are not meant to be removed after application. If removal is attempted, they may peel off unevenly leaving an unwanted result. We do not recommend you adhere this product to any item you will want to remove it from at a later time.

Bumper Stickers can also be ordered with Gloss UV lamination for longer-lasting outdoor durabilitiy

Bleed: Ensure you have .5" on all sides of your artwork; do not add crops.

Glossy 30 mil heavy duty magnets with a variety of uses. Best suited for car door signage. It is highly recommended testing a sample of our car door magnet on the specific vehicle you will be using the car door magnets with, as some cars have aluminum doors and magnets will not stick.

These magnets can also serve as temporary signage for construction sites or other quickly changing work environments. Printed with the same UV ink technology as our outdoor banners and coroplast yard signs for long lasting outdoor use. Not intended for small text size or borders.

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Event Tents are the perfect large-scale marketing medium to get noticed at festivals, conventions, trade shows and more. They are printed using a superior quality dye sublimation process. They include 4 fabric panels that can feature up to 4 different designs (one for each side). Each panel is sewn together and set up on a 10’ x 10’ aluminum pop-up canopy tent.

Fabric Tube Displays feature high quality graphics printed individually using dye sublimation on 9oz Premium Polyester fabric. They are sewn together to create a double sided display that cannot be missed. Connect and fasten the stand’s poles together by pushing down on the locking mechanism. Once the poles are connected and the locking mechanism pops out, the poles are secure. Screw the ends of the poles into the stand’s base to ensure stability. Slip the fabric over the frame to complete the display. Fabric Tube Displays come equipped with a portable carrying case to store the stand’s parts and make travel and setup a breeze.

Flags are printed on lightweight 3oz Polyester, using superior quality sublimation equipment, for the longest lasting color of any type of printing available for fabric. They can be easily seen from a long distance and are a great way to achieve high visibility.

Flags can also be stored and assembled with ease, and come with your choice of either indoor or outdoor installation accessories. For indoor installation choose the X-Stand/Cross base, or choose the Ground-Stake/Spike base for outdoor installation.

17mil Mounted Canvas
Our Mounted Canvas is printed on high quality 17mil canvas and printed in vibrant CMYK. The canvas print is gallery wrapped on 3/4" thick frames for all sizes. We will ship no more than one per box to avoid damage during shipping.

Bleed: The bleed requirement is 2 inches per side.

(8mil photo gloss) 59" x 120" + 8mil thickness.

Purpose: This material is a Pigment / Dye / QuickDry – Photo Quality Glossy material. Somewhat delicate, not scuff resistant or waterproof.

(12pt C2S Board) 59" x 120" + 12pt thickness.

Purpose: This material consists of two 6pt coated sheets laminated together, with a black adhesive middle layer, for a completely opaque product with a final caliper of 12pt.

Bleed: ensure that you have 0.5" on all sides of your artwork for a 1" total.

A-Frame with Coroplast: Simplicity in advertising, streetside! These easy to assemble metal sidewalk A-Frames hold 24" x 18" Coroplast Signs which hang conveniently from the top of the frame using the included clips. Create additional impact to your message with 24" x 6" 4mm White Coroplast Rider Signs. These signs can be purchased separately in the Signs category and secure to the top of the A-Frame with minimal effort using the attached metal clamp.

Our Signicade® Deluxe is equipped with a patented Quick-Change™ feature allowing signs to easily slide in and out, and also features Stay Tabs™ which ensure signs stay securely in place. Each stand comes with two 24"W x 36"H 4mm Coroplast Signs. The Signicade® Deluxe Sidewalk Signs are made out of durable plastic so they are perfect for displaying your signage outdoors. You can also fill the stand with sand to add even more stability. Ideal for storefront, parking, real estate, and election signs.

Signicade® MDX is a medium sized version of our Deluxe Sidewalk Sign. It is paired with 18"W x 24"H 4mm Coroplast. The Quick-Change™ feature allows your signs to easily slide in and out, while the Stay Tabs™ ensure signs stay securely in place. The Signicade® MDX Sidewalk Signs are made out of durable plastic so they are perfect for displaying your signage outdoors. You can also fill the stand with sand to add even more stability. The Signicade® MDX is available in white. Ideal for yard, parking, real estate, and election signs.

Quik Sign® frames hold two 24"W x 18"H signs and are available with 4mm Coroplast. They are equipped with the Quick-Change™ feature for easy installation. The frame is made of durable plastic making it suitable for outdoors use. Quik Sign® frames can also be paired with 24"W Rider Signs making them an ideal choice for real estate signage.

Acrylic boasts a variety of high-performance properties, among the most important being its optical clarity, low UV sensitivity, and overall weather resistance. Acrylic offers clear, glass-like brilliance and translucence, but is much lighter and much more durable than glass. Acrylic is easy to form, with high impact resistance, excellent transparency, and superior weather-ability.

Thickness: 1/4"

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Aluminum Heavy Duty is printed on a sturdy, rust-proof 0.08" aluminum for maximum outdoor durability. Available in a variety of sizes with round corners, straight corners or contour cutting. Meet any mounting requirements with optional 3/8" drill holes or standoff hardware—available in a range of placement positions for greater versatility. Most commonly used outdoors, although functional indoors as well. Common uses include: parking signs, traffic signs, factory and warehouse notifications, directional signage and more.

Thickness: .080"

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Aluminum Sandwich Boards are printed with UV inks and comprised of two .012" aluminum sheets with a polyethylene core, resulting in a total thickness of 1/8"(3mm). They are lightweight and come in two pre-painted colors: White & Brushed Silver. Drill hole options are available for quick and easy attachment to posts, fences, walls and a variety of surfaces. Aluminum Sandwich Boards are suitable for both indoor and outdoor use. Common uses include: real estate signage, customer/handicap notices, directional signs and much more.

Thickness: 3mm (1/8")

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

4mm thickness.

Purpose: Typically used for Yard or Parking signs (e.g. Real Estate, Election, Reserved For, etc.) Depending on it’s use – material will have to be oriented appropriately to ensure the flutes are vertical, in the case of utilizing an H-stake with the sign. H-stake is best used on a soft ground environment (dirt/soil/grass, etc.) This product once printed, may show a linear effect due to its’ corrugated flute structure. Ink is UV Cured (dried).

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

10mm thickness.

Purpose: Typically used for Yard or Parking signs (e.g. Real Estate, Election, Reserved, etc.). 10mm means this sign is 6mm thicker than our standard 4mm Coroplast Sign, resulting in a durability that makes this product ideal for use in areas that are prone to harsh weather conditions. At regular temperatures, oils, solvents and water have no effect on Coroplast which also lends nicely to the endurance of the sign.

Please be aware that the corrugated flute structure results in a very subtle linear effect (faint lines) on the product’s surface.

Bleed: ensure that you have 0.5" on all sides of your artwork. Do not add crops.

Heavy-duty large steel H-stakes available as an option on this product. They are black in color, measure 8-1/2" wide by 36" tall, and are constructed of sturdy 5/16" steel." If using H-Stakes, make sure to place your Coroplast order with vertical flutes. H-stakes are best used on soft ground such as dirt, soil, grass, etc.

3/16" thickness.

Purpose: Best for 1 time use – it’s a delicate material – but if taken care of – can last longer, but does tend to wilt / bend Multi-Use material – depending on it’s need or use – typical for placing on easels for presentations, etc. Not waterproof.

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Our 3/16" Gator Board Signs are printed with UV inks. They’re stronger and more durable than foam core and just as lightweight. Gator Board Signs are suitable for both interior and exterior usage. Some common uses are: exhibits, POP displays, temporary retail signage, presentations, trade show signage, restaurant signage or menus, and much more.

Bleed: Ensure you have 0.5" bleed on all sides of your artwork. Please do not add crops.

Our PVC Material is a smooth, bright white rigid plastic that is lightweight, yet very durable and weather resistant. They are great for both indoor and outdoor use, and have a low-glare, matte appearance. The print quality is also high so not only can it be used for applications that can be viewed from a distance, it also looks great up close.

Thickness: 3mm (1/8")

Bleed: ensure you have .5" on all sides of your artwork, do not add crops.

Styrene Signs are printed on a 0.015" matte white substrate. This semi-rigid material is suitable for both indoor and temporary outdoor signage. It’s flexiblility make it a great choice for curved displays and also allows it to be rolled for storage or shipping. Some common uses for Styrene include POP signage, informational and directional signage, store display inserts, tradeshow graphics and much more.

Thickness: 0.015"

Bleed: Ensure you have .5” on all sides of your artwork. Do not add crop marks.

Our Table Covers category includes both Table Runners and Table Throws. Both are printed on superior quality dye sublimation equipment for the longest lasting color of any type of printing available for fabric. These vibrant, premium 9oz polyester Table Covers can be fully customized on the entire surface and add a finished professional look to any table display, trade show booth, or special event. They are 100% polyester, wrinkle resistant and machine washable.

Bleed: ensure that you have 0.5" on all sides of your artwork for a 1" total. Keep any artwork 1" from the edge to avoid any elements being cut off or hemmed over. Do not add crop marks.

8mil Wall Graphic
Our 8mil Wall Graphic is made of a low-tack adhesive vinyl. Unlike a regular sticker – it will not leave any adhesive residue behind when removed. Wall Graphics are perfectly suited for smooth, non-textured surfaces such as walls, desks and glass. This material can be removed and re-applied many times. Your Wall Graphics will have one printed surface with a paper backing. For this product you will be able to create custom cut-out shapes.

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering.

WINDOW GRAPHIC (8mil Opaque)
8mil Opaque Window Graphics alert customers of promotions happening as they enter and exit establishments. Printed with UV inks on an 8mil opaque film and a 1mil Clear adhesive film is applied for mounting. 8mil Opaque Window Graphics offer excellent blockout of the reverse graphics which allows for two different images to print back-to-back on a single sheet. Available as single-sided or double-sided prints.

Thickness: 8mil

Bleed: Ensure you have .5" on all sides of your artwork. Do not add crop marks.

Window Clings are printed at near photo quality on glossy material suitable for indoor or outdoor use. Ideal for POP signage on glass or other very smooth, clean surfaces. Window Clings should be applied on a surface that is as close to room temperature as possible. Excessive heat or cold will not allow the product to cling to the surface. The product is shipped rolled for most sizes unless ordering larger quantities.

White Window Clings are 7mil thick with a paper backer that will be peeled off prior to application. Material will only cling on the back side of the print.

Clear Window Clings are 8mil thick with a paper backer that will be peeled off prior to application. Material will only cling on the front side of the print. White ink is available as an overprint option for added opacity and vibrant color (see File Setup section below for instructions).

Bleed: ensure you have .25" on all sides of your artwork, do not add crops.

If your Clear Window Cling is intended to be viewed from the outside of a window, please select “Mounted From Inside” when building the product. Also, the artwork should be reversed prior to submission. See images below.

A 6mil white flexible vinyl front with a clear removable acrylic adhesive back. An optional 2mil optically clear laminate is available for protection against UV radiation, moisture, and abrasion. This perforated window film is designed for production of see through graphics for windows. Open area is approximately 30% with a hole size of .060 inches (1.5 mm). Recommended for use on flat vehicle windows or retail store windows. In use this product is applied to the exterior glass surface, which must be clean to assure adequate product bond. Do not use solvent or ammonia-based glass cleaners for cleaning. The user of this product is responsible for complying with any applicable vehicle code regulations.

Bleed: ensure you have 0.5" on all sides of your artwork for a 1" total.

The Variable Addressing portion has a default font of 12pt Arial, black only.

note: if your csv data file contains extremely long names or addresses, the font will automatically be resized to fit the addressing area, but will be no smaller than 9pt type.

Please see the example below:

We offer several envelope size options printed on 70lb White Premium Uncoated Text or 70lb Natural White.

We cannot guarantee the quality of inkjet printing on Envelopes with Variable Addressing, so it is not recommended.

Artwork file formats: We recommend pdf. You may also send the following types: jpg, jpeg, tif, tiff, eps, and png.

Data file formats: We accept csv (comma delimited) format only.

On the csv file, the header columns should be labeled exactly as follows:

• column A: FULL NAME
• column B: COMPANY
• column C: ADDRESS
• column D: SUITE/APT
• column E: CITY STATE ZIP CODE

Here’s a sample of what the Mailing List Excel sheet should look like:

See our templates page for layout and addressing position.

No. We do not proofread nor flag or correct errors. It is your responsibility to double-check and ensure the validity of your data. Invalid addresses, typos, misspellings, inaccurate zip codes, etc. are not our responsibility.

We will print the artwork you provided for the full run size ordered. Variable addresses will be printed for each record in your CSV data file. The entire job, with addressed and non-addressed envelopes will be carton packed and delivered via the chosen delivery method (UPS Shipping, Free Local Delivery, or Pick-up).

If your data file contains more records than the run size you ordered, you will be notified and asked to either upload a revised CSV data file with less records or you will be asked to cancel the order and place a order for the next available run size higher than the number of records.

Yes. We will email a PDF Proof to the email address on your account. The PDF proof will show an example of one event ticket on your artwork. Reply to the email with your approval by mentioning ‘Okay to Print As Is’ or request a FTP code to upload revised files. Revised files will be processed and a new proof will be sent for your approval.

The default font for the Variable Numbering portion is 14pt Calibri, black ink only. Black ink for the numbering should be taken into consideration when designing your artwork file. If your background images are dark, you may need to KO (knock out) the background image in the numbering areas, so that the numbers are visible.

Note: The CSV data file may contain up to 5 digits or characters for each record.

Artwork file formats: We recommend pdf. You may also send the following types: jpg, jpeg, tif, tiff, eps, and png.

Data file format: We accept CSV (comma delimited) format only.

To download a CSV Data File sample click here.

Note: The CSV data file may contain up to 5 digits or characters for each record.

NCR Forms are the modern alternative to carbon paper and are an efficient way to provide multicolored copies of a single document with handwritten or typed information. Use them as order forms, packing lists, invoices, receipts, and more.

They’re available in 2 Part (White, Canary) and 3 Part (White, Canary, Pink) collated sets that are glued on the short edge. NCR Forms are printed on 20LB stock on high tech digital equipment.

Yes, NCR forms come collated in 2 Part or 3 Part sets. They come in 2 Part (White, Canary) and 3 Part (White, Canary, Pink) forms and are glued on the short edge.

Our NCR forms can be imprinted on variety of equipment, but we recommend you test your specific application.

NCR Forms are available with full color (CMYK) print on each sheet or as one color, 1/0 (K). We only accept one artwork file which will be printed on all parts of the NCR Form.

The 1/0 means black ink only. Files not submitted as grayscale will be converted to grayscale and the conversion might result in print issues.

NCR Forms are commonly used for order forms, packing lists, invoices, applications and receipts. They are particularly useful when information must be written by hand.

• Full bleed is not available on NCR Forms
• At least 0.25" of space on the glued edge (short edge) should be free of ink
• Full color and solid colored backgrounds are not recommended, as it may effect your ability to read the text and write on the form
• Light ink coverage is highly recommended

Yes. We will email a PDF Proof to the email address on your trade account. The PDF proof will show an example of one NCR Form with numbering. Reply to the email with your approval by mentioning ‘Okay to Print As Is’ or request a FTP code to upload revised files. Revised files will be processed and a new proof will be sent for your approval.

The default font for the Variable Numbering portion is 14pt Calibri, black ink only. Black ink for the numbering should be taken into consideration when designing your artwork file. If your background images are dark, you may need to KO (knock out) the background image in the numbering areas, so that the numbers are visible.

Note: The CSV data file may contain up to 5 digits or characters for each record.

Artwork file formats: We recommend pdf. You may also send the following types: jpg, jpeg, tif, tiff, eps, and png.

Data file format: We accept csv (comma delimited) format only.

To download a CSV Data File sample click here.

Note: The CSV data file may contain up to 5 digits or characters for each record.

Choose from the 4 numbered areas shown in the example below. You may choose as few or as many areas as you like. Indicate which areas you would like to utilize by naming the Column Headers on your CSV Data File with the corresponding Area Name.

To download a CSV Data File sample click here.

Note: The CSV data file may contain up to 5 digits or characters for each record. See example below.

No, we do not proofread, flag, or correct errors. It is your responsibility to double-check and ensure the accuracy of your data.

We will print the artwork based on your data file. For example, if your run size is 500 and your data file has 450 records, we will only print 450 NCR Forms with Variable Numbering.

We will print the full run size ordered. If your CSV Data File contains more records than the run size ordered, we will not print those additional records.

In order to preserve leading zeroes on your Variable Number CSV file (e.g. 001, 0001) please Format the Cells as Text before creating your numbered list.

To include leading zeros: Right-click (or control click) on the first few cells, then Choose Format Cells > Text or Plain Text. Once your cells are formatted, proceed with creating your numbered list. You should be able to see your numbering correctly before saving your document.

Note: If you close and reopen your document or look at a preview of the document, it will appear that the CSV has reverted and your leading zeroes were deleted. However, be assured that is not the case. As long as you were able to see the leading zeros at the time you saved the document, your CSV has the leading zeros. It is safe to upload your CSV and your leading zeroes will be preserved.

A wrap around cover is a protective cover that is attached to the top back of the NCR form which then wraps around it, coming back up and all the way to the top in the front.

A wrap around cover is inserted under the first set to protect the copies underneath and prevent unwanted transfer.

No, we do not offer printing on the wrap around cover.

The 2 part forms will come as books of 50 quantity.

The 3 part forms will come as books of 35 quantity.

You would need 0.75" on top. Anything within this area will be covered. Use our template to make sure everything prints the way you want.